ThermoWorks ChefAlarm Faulty Probe Announcement

CHEFALARM ® MODEL #TX-1100-XX (SELECT FROM 9 COLORS)

ThermoWorks ChefAlarm is a great Thermometer and Timer Combo.  It tracks highs and lows, has both high and low alarms and has a built in timer.  The easy to read screen also has a backlight feature.  Check out my Full Hands on Review for more info.

Over the past few months I have received word from several HBF Readers that their probes had failed.  I contacted ChefAlarm to see what was going on.  After some back and forth they determined that some of the first run of Pro-Series Needle Probes had manufacturing issues that caused early failure.  Those issues have now been addressed.

ThermoWorks has awesome customer support.  They are doing two things to make up for this issue.

1.  If you’re in the group that received a faulty probe, my contact at ThermoWorks wants you to know that these are completely replaceable under warranty.  Get with ThermoWorks and they will send you at a brand new Pro-Series Needle Probe.  Contact Customer Support

2,  A newer probe option has since been released that may be a better fit for taking mash temperatures and deep immersion.  This probe is now being recommended to homebrewers.  I asked ThermoWorks to discount this probe for you as part of this announcement and they kindly obliged knocking 30% off the probe.  It’s available on the probe tab and is called the “PRO-SERIES® HIGH TEMP 12 INCH PROBE”.  The discount brings it down to $14.70.  Note that this probe is not submersible.  Only go with this option if 12″ is tall enough (with your setup) to keep the probe from being full submersible.  If it is not, the submersible Pro-Series Needle probe is still your best bet.

Check out the ChefAlarm

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One thought on “ThermoWorks ChefAlarm Faulty Probe Announcement

  1. Daniel

    I bought a ChefAlarm (mostly b/c of this site) the last time they had an open box sale. The probe that came with it was not working right out of the box. I quick email and I received a fully functional new probe in less than 72 hours. I know there are cheaper options on the market, but I’m more than happy to recommend Thermoworks.

    Reply

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