Order Update: Double Wall Stainless Growler – Dinged Growler + Bonus Happy Ending

I ordered this double walled stainless growler a while back.  I was excited when it arrived yesterday, weeks earlier than originally scheduled.  I was not thrilled when I noticed a ding in the side.  Not a huge ding, but a ding none the less.  I’ve been an Amazon customer for years and I’ve always received what I believe to be very good customer service.  They came through again.  After contacting them they 1. Placed an order for a replacement (no charge), 2.  Refunded 50% of the original amount that I paid and 3.  Told me to keep the dinged (but still completely functional growler).  Ummm…. yeah, that’s a pretty good resolution in my book.  Kudos to Amazon.

 
I will say that other than the ding, this thing looks beautiful.  I’ll get some pictures up at some point.

 

18/8 Stainless Double Walled Growler.  Vacuum insulation keeps beer cold.  Per the manufacturer, these are designed to work with carbonated beverages like beer.


Lifeline 7500 Silver Stainless Steel Growler – 64 oz. Capacity

Also Available in White and Black…
Lifeline 7500BK Black Stainless Steel Growler – 64 oz. Capacity

9 thoughts on “Order Update: Double Wall Stainless Growler – Dinged Growler + Bonus Happy Ending

  1. Colin Holobowicz

    I ordered mine last week. They ship time is 1-2 months. I called Amazon yesterday to see why that was, as there were 4 in stock when I purchased it. They couldn’t explain the 4 in stock. They pointed out in the listing the ship time is 1-2 months since they come direct from the factory. I just got an email saying the delivery date would be on the 15th of May, not the beginning of July. I hope mine isn’t dented. -Colin

    Reply
  2. Greg

    A Stainless and a white one were delivered to my house today – can’t wait to check them out! Amazon is now showing them all in stock – might have to pick up a black one too. Thanks for the tip to acquire them!

    Reply
    1. Anonymous

      Will do! I need to contact amazon though- both growlers were in same box with minimal padding. Ding in stainless and chip in white one!

      Reply
  3. Greg

    These suckers are solid! I’m impressed with the sense of sturdiness/density in such a “small” vessel.

    Shipping dings aside – I can’t wait to fill these puppies up! They seem virtually identical to the Hydro Flask variant. Now to contact Amazon – Chris – did you go through the return/replace item option? Trying to maximize my chances for a similar experience.

    Reply
    1. Chris Brewer

      I did not use return/replace. I contacted customer support. I did some temperature testing last night and I’m very impressed. These are nice growlers!

      Reply
    2. Greg

      Cool – took the same route, I’m going to test one each with hot v cold and temperature retention.

      Now that I have it – I’d almost rather have the black one instead of the white one. Show less dings, scratches.

      Reply
    3. Greg

      Darn! They’re just straight replacing. I’ll have new ones tomorrow – will have to see which is less beat up!

      Reply

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