Order Update: Double Wall Stainless Growler – Dinged Growler + Bonus Happy Ending

I ordered this double walled stainless growler a while back.  I was excited when it arrived yesterday, weeks earlier than originally scheduled.  I was not thrilled when I noticed a ding in the side.  Not a huge ding, but a ding none the less.  I’ve been an Amazon customer for years and I’ve always received what I believe to be very good customer service.  They came through again.  After contacting them they 1. Placed an order for a replacement (no charge), 2.  Refunded 50% of the original amount that I paid and 3.  Told me to keep the dinged (but still completely functional growler).  Ummm…. yeah, that’s a pretty good resolution in my book.  Kudos to Amazon.

I will say that other than the ding, this thing looks beautiful.  I’ll get some pictures up at some point.


18/8 Stainless Double Walled Growler.  Vacuum insulation keeps beer cold.  Per the manufacturer, these are designed to work with carbonated beverages like beer.

Lifeline 7500 Silver Stainless Steel Growler – 64 oz. Capacity

Also Available in White and Black…
Lifeline 7500BK Black Stainless Steel Growler – 64 oz. Capacity

9 thoughts on “Order Update: Double Wall Stainless Growler – Dinged Growler + Bonus Happy Ending

  1. Colin Holobowicz

    I ordered mine last week. They ship time is 1-2 months. I called Amazon yesterday to see why that was, as there were 4 in stock when I purchased it. They couldn’t explain the 4 in stock. They pointed out in the listing the ship time is 1-2 months since they come direct from the factory. I just got an email saying the delivery date would be on the 15th of May, not the beginning of July. I hope mine isn’t dented. -Colin

  2. Greg

    A Stainless and a white one were delivered to my house today – can’t wait to check them out! Amazon is now showing them all in stock – might have to pick up a black one too. Thanks for the tip to acquire them!

    1. Chris Brewer

      Awesome! Let me know what you think after you’ve had a chance to give it a try.

    2. Anonymous

      Will do! I need to contact amazon though- both growlers were in same box with minimal padding. Ding in stainless and chip in white one!

  3. Greg

    These suckers are solid! I’m impressed with the sense of sturdiness/density in such a “small” vessel.

    Shipping dings aside – I can’t wait to fill these puppies up! They seem virtually identical to the Hydro Flask variant. Now to contact Amazon – Chris – did you go through the return/replace item option? Trying to maximize my chances for a similar experience.

    1. Chris Brewer

      I did not use return/replace. I contacted customer support. I did some temperature testing last night and I’m very impressed. These are nice growlers!

    2. Greg

      Cool – took the same route, I’m going to test one each with hot v cold and temperature retention.

      Now that I have it – I’d almost rather have the black one instead of the white one. Show less dings, scratches.

    3. Greg

      Darn! They’re just straight replacing. I’ll have new ones tomorrow – will have to see which is less beat up!

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